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Child-Maltreatment-Research-L (CMRL) List Serve

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Message ID: 8160
Date: 2009-05-24

Author:Alice Koenig

Subject:RE: Job functions of typical child welfare worker

Hornby Zeller has done caseload studies that include breakdown of job functions and time spent – they have done one for Virginia, Alaska and several other states. Contact Virginia DSS Eric Beecroft for example of study done in VA. 804-726-7617 ________________________________ From: bounce-3948830-8508769@list.cornell.edu [mailto:bounce-3948830-8508769@list.cornell.edu] On Behalf Of RGPerham@cs.com Sent: Thursday, May 21, 2009 4:24 PM To: child-maltreatment-research-l@list.cornell.edu Subject: RE: Job functions of typical child welfare worker Similar questions are common in job analyses undertaken as part of developing personnel selection systems. In fact, under EEOC rules no personnel selection test battery should be created--or is legally defensible--without such a job analysis. So I'd look for any agencies that use hiring tests. In some cases, the child welfare agency itself may not have the information, but a state department of personnel that does the testing will. Take care, Roy G. Perham, Ph.D. John Jay College of Criminal Justice ------------------------------------- I'm planning to survey a group of CPS, foster care, and adoption workers. They all carry caseloads. One question I want to ask is what percentage of time they devote to all the tasks that might comprise their typical workload. Something like (total should add up to 100%): ___ % Screening & Intake ___ % Investigations and Risk Assessments ___ % Needs Assessments ___ % Service Planning ___ % Referring, Service Coordination, working with Providers ___ % Ongoing Monitoring and Follow-Up (at work, via phone, email, case review, etc.) ___ % In-Home & Face-Face Visits ___ % Maintaining Required Documentation (e.g., case notes, billing forms, face-to-face contact verification, etc.) ___ % Other: _____________ I came up with this list based on various surveys I've found online, but I may be missing some key items. Also, the wording of some items may be open to interpretation. I want to reduce ambiguity as much as possible. Does anyone know of a survey in which this kind of question has been asked? I searched all sorts of caseworker surveys, and didn't find any that asked this question in such detail. Any suggestions? Thank you. Kurt Kurt Heisler, M.S., M.P.H. Ph.D. Candidate, Health Services Research (Informatics) Certified Microsoft Access Specialist, Access 2003 Instructor, Department of Pediatrics Division of Child Abuse Pediatrics Eastern Virginia Medical School 757-668-6499 heislekw@evms.edu

Hornby Zeller has done caseload studies that include breakdown of job functions and time spent – they have done one for Virginia, Alaska and several other states. Contact Virginia DSS Eric Beecroft for example of study done in VA. 804-726-7617 ________________________________ From: bounce-3948830-8508769list.cornell.edu [mailto:bounce-3948830-8508769list.cornell.edu] On Behalf Of RGPerhamcs.com Sent: Thursday, May 21, 2009 4:24 PM To: child-maltreatment-research-llist.cornell.edu Subject: RE: Job functions of typical child welfare worker Similar questions are common in job analyses undertaken as part of developing personnel selection systems. In fact, under EEOC rules no personnel selection test battery should be created--or is legally defensible--without such a job analysis. So I'd look for any agencies that use hiring tests. In some cases, the child welfare agency itself may not have the information, but a state department of personnel that does the testing will. Take care, Roy G. Perham, Ph.D. John Jay College of Criminal Justice ------------------------------------- I'm planning to survey a group of CPS, foster care, and adoption workers. They all carry caseloads. One question I want to ask is what percentage of time they devote to all the tasks that might comprise their typical workload. Something like (total should add up to 100%): ___ % Screening & Intake ___ % Investigations and Risk Assessments ___ % Needs Assessments ___ % Service Planning ___ % Referring, Service Coordination, working with Providers ___ % Ongoing Monitoring and Follow-Up (at work, via phone, email, case review, etc.) ___ % In-Home & Face-Face Visits ___ % Maintaining Required Documentation (e.g., case notes, billing forms, face-to-face contact verification, etc.) ___ % Other: _____________ I came up with this list based on various surveys I've found online, but I may be missing some key items. Also, the wording of some items may be open to interpretation. I want to reduce ambiguity as much as possible. Does anyone know of a survey in which this kind of question has been asked? I searched all sorts of caseworker surveys, and didn't find any that asked this question in such detail. Any suggestions? Thank you. Kurt Kurt Heisler, M.S., M.P.H. Ph.D. Candidate, Health Services Research (Informatics) Certified Microsoft Access Specialist, Access 2003 Instructor, Department of Pediatrics Division of Child Abuse Pediatrics Eastern Virginia Medical School 757-668-6499 heislekwevms.edu