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Re: Non customer contact time within Child Welfare sector

To: Child Maltreatment Researchers <CHILD-MALTREATMENT-RESEARCH-L@xxxxxxxxxxx>
Subject: Re: Non customer contact time within Child Welfare sector
From: Jennifer Taub <jtaub@xxxxxxxxxxx>
Date: Tue, 9 Jan 2001 13:36:34 -0500 (EST)
In-Reply-To: <sa5b25cd.076@ns04fcgmfm.fcs.wa.gov.au>
Message-Tag: 1642
Organization: University of Vermont
Reply-To: CHILD-MALTREATMENT-RESEARCH-L@xxxxxxxxxxx
Sender: owner-CHILD-MALTREATMENT-RESEARCH-L@xxxxxxxxxxx

I would love to get results of whatever you find.  I am currently
embarking on a study in my hospital to look at the amount of indirect
service time clinicians spend on their caseloads.  When I did an initial
literature review, I came up with absolutely nothing.  I would certainly
appreciate any information others have about this topic .

Jennifer Taub, Ph.D.
Children's Hospital - Fegan 8
300 Longwood Avenue
Boston, MA  02130
Phone: (617) 355-6940
Fax: (617) 734-2663

References:
- Non customer contact time within Child Welfare sector
  - From: Ann-Catrine Ainsworth

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