Re: hostility between CPS workers and their clients

[sudia <sudia@xxxxxxxxx>]

Dorinda B. Washer wrote:
> 
> I am helping a Social Worker friend of mine locate information
> regarding hostility between CPS workers and their clients. She would
> like to do an inservice on dealing with clients who refuse to do what
> is necessary to regain custody of their children, do the work but are
> very hostile toward their workers, put up walls between themselves and
> their worker, etc.
> 
> Are there any resources/references I can direct her to? Thanks in
> advance for your help.
> 
> Dorinda Washer,
> Project Assistant for the Parents In Distress Program, DHMC
> e-mail: Dorinda.B.Washer@Dartmouth.edu

While it is not restricted to protective services, you may be interested
in some of the efforts to work with clients, and their problems with the
approach of agencies.  Children's Bureau funded two such projects about
3 years ago.  Contact Michael Tomaszewicz, NJ Dept of Human Services,
DYFS, 50 E. State St. CN717, Trenton, NJ 08624, Tel. 609 292-0020   and
Sara Gallagyer, VT DSRS, Div. of Social Services, 103 S. Main St.
Waterbury, VT 05671, 802 241-2131.  Sorry I don't have email addresses.
Clients have many problems in dealing with CPS and Foster Care workers -
You might also conduct some informal interviews, not with your own
clients, but with some others in the agency - it looks different from
the other side. There may also be many practical problems in meeting the
requirements of the agency worker.

Cecelia Sudia
202 547-6079