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Re: Case Manager Safety
Attempts to directly e-mail Jeanne Brooks did not work, so I'm posting
this response to the list. My apologies.
To: Jeanne Brooks
We do not have an instrument, but have been keeping worker comp
statistics on CPS worker injury claims since 1990. Basically what we
have found is that more workers are injured on the job while driving in
their cars or slipping and falling than they are from being accosted by
clients/customers. This information does not account for the verbal
threats, harassment's, intimidation and confrontations workers
experience on a daily basis. We do not yet have any structured format
or system to collect such information, but we would like to. The good
news is that actual physical injuries inflicted by clients/customers are
minimal. There is a growing concern for our workers' safety and a
substantial increase in the amount of training that we do on the topic
of safety. We have growing concerns now that we have merged Juvenile
Parole and Child Protective Service work in our state. We will share
our statistics, if you are interested. Likewise, we would be interested
in any instruments you receive and could share or any instrument you
create. Our Center has a contract with the State of Nebraska
Department of Health and Human Services to train all state Child Welfare
Staff. Worker Safety is one of the most demanded training's at this
time.
Jeanne Brooks wrote:
> Could anyone send me (preferably by e-mail) a copy of an
> instrument which has been used to measure worker safety? We
> want to collect incident data from Child Abuse Investigators.
> Thanks,
> Jeanne Brooks- University of Tennessee College of Social Work
> Office of Research and Public Service
> 1720 West End Avenue, Suite 330
> Nashville, TN 37203
--
Ben Cacioppo, LCSW, Ph.D.
University of Nebraska Lincoln
Center on Children, Families and the Law
121 S. 13th Street, #302
Lincoln, Nebraska 68588-0227
Office (402) 472-3479
Voice Mail (402) 472-8413
Fax (402) 472-8412
E-mail cacioppo@unlinfo.unl.edu
http://www.unl.edu/ccfl/ccfl.htm